Refund and Returns Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. Please review the following Return & Refund Policy before requesting a return or exchange.

1. Return Eligibility

• Returns may be requested within 14 days of delivery.
• Products must be unopened, unused, and in their original, undamaged packaging.
• Due to health and safety considerations, perishable, consumable, or opened products are not eligible for return or exchange.
• Items that are damaged due to misuse, improper handling, or use after delivery may not be eligible for a return or refund.

2. Return Process

• To request a return, please click the “Ask for Help” button below and provide the requested information.
• Returns must be approved before an item is shipped back.
• Customers are responsible for return shipping costs, unless the return is due to an incorrect, defective, or damaged item received.
• We may request photos or additional information to evaluate the return request.

3. Refunds & Exchanges

If your return or exchange is approved:

• An eligible refund or account credit will be processed within 7–10 business days after the returned item has been received and inspected.
• Approved refunds will be issued to the original payment method when applicable, or as an account credit, depending on the circumstances of the return.
• Exchanges are subject to product availability.
• Original shipping charges are generally non-refundable unless the return is due to an error on our part.

4. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible through the “Ask for Help” button. We will review the issue and, when appropriate, provide a replacement, exchange, refund, or account credit.

5. Final Approval

All returns, refunds, exchanges, and account credits are subject to review and approval based on the eligibility requirements outlined above.

By placing an order, you acknowledge and agree to the terms of this Return & Refund Policy.